1. Plan and direct program schedules and budgets.
2. Organize interdepartmental activities ensuring completion of all commitments made relative to product development timelines, delivery, quality and the required business metrics.
3. Manage the coordination of product life cycle activities with P&L and customer satisfaction and have responsibility for accounts of various levels of complexity.
4. Be the key channel of communication for customers and act as escalation in the event of customer issues.
5. Maintain current and develop additional business with customers.
6. Monitor and track that project and program deliverables are met.
3162 9802-8|172 0050 2536 317. Support production sites for projects, costs and other customer related matters.